To monitor the operating status of the platform, it is necessary to use BooleBox On-Premises control panel. In case some problems that cannot be resolved with the tool in the control panel (CONNECT) occur, you must check the status of the following Windows services (when installed):
- ASP.NET State Service.
- BooleBox Document Service.
- BooleBox Server Service.
- World Wide Web Publishing Service.
- The name of the MySQL service.
Note: the default name of the service is MySQL57. If changed during installation, check that the name matches the one assigned.